According to a statement released by Apple company on their official website on 09/11/2018, the newly released iPhone Xhas been confirmed and acknowledged to be having some funny issues that needs to be fixed. However, Apple on their statement pointed out clearly that the new device have been tested and confirmed for the bugs and priority customer service will be looked into.
Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. Meanwhile, Techsphare gathered from Gsmarena that, there has been an ongoing touch issue with some of the iPhone X units as well as MacBook Pro 13 data loss issues and the company is now acknowledging them by launching a replacement program for both.
For iPhone X, Apple confirmed that the affected devices may exhibit the following bugs:
- The display, or part of the display, does not respond or responds intermittently to touch
- The display reacts even though it was not touched
Should you be among those who have similar issues using the new iPhone X, then, you will need to contact Apple for a replacement. According to them, the program covers affected iPhone X devices for 3 years after the first retail sale of the unit. More info About Apple iPhone X replacement program here. Meanwhile, Techsphare recently detected how iPhone X won’t turn on or Charge and decided to provide the solution.
Not to exclude an offering for MacBook Pro users, Apple also confirmed that the 128GB and 256GB solid-state drives (SSD) memory used in 13-inch MacBook Pro (non Touch Bar) units have also developed an issue that may caused massive loss of data and failure of the drive.
This has also let Apple to launching a Free Service from Apple Aproved Service Providers (AASP) program to aid the affected device owners. This program is free to all affected persons. However, you will need to verify if your MacBook is eligible for this program before proceeding. To find out more about the program.